golbat game Terms and Conditions
Please read all the conditions below carefully before you start using this platform. By accessing the site or creating an account, you are considered to have accepted these terms.
General Terms
golbat game is an online gaming platform that provides casino, slots, live games, and sports betting services for Bangladeshi users. These terms and conditions ("Terms") form a legal agreement between golbat game and its users. This agreement takes effect when a user first accesses the site or creates an account.
If you disagree with any part of these Terms, please stop using this platform. Continued use of the site indicates your full acceptance of these terms.
For more details related to these Terms, read our About Us page, which covers the platform's services and values.
Eligibility and Registration
Age Requirement
To open an account on golbat game and take part in any gaming activity, a user must be at least 21 years old. Any person under 21 is strictly prohibited from using this platform. During account verification, a national ID card or passport may be required as proof of age.
Registration Process
It is mandatory to provide accurate and up-to-date information when registering an account. Each person may create only one account. Attempting to create multiple accounts may result in all related accounts being suspended or cancelled, and deposited funds may be forfeited.
- The name, mobile number, and payment details provided at registration must all match
- The mobile number used to create an account must be a Bangladeshi number
- Registering with false information is strictly prohibited and subject to penalties
- OTP verification is mandatory to protect the security of the platform
Account Management
Account Security
It is entirely the user's responsibility to keep their account secure. Users should not share their password with anyone, avoid easily guessable passwords, and change their password regularly. If unauthorized access is suspected, golbat game support must be notified immediately.
Updating Account Information
If any personal details change — such as a mobile number or payment method — they must be updated promptly through the support team. golbat game will not be responsible for any delays or complications in withdrawals caused by outdated information.
To learn how the information stored in your account is processed, detailed information is available on our Privacy Policy page.
Deposits and Withdrawals
Accepted Payment Methods
golbat game currently accepts deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. For bank transfers, major commercial banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank can be used.
Minimum Amounts
- Minimum deposit amount: ৳200 per payment method
- Minimum withdrawal amount: ৳1,000
- Standard withdrawal processing time: 30 minutes to 3 hours
- Account verification must be completed before submitting a withdrawal request
Payment Verification
All deposit and withdrawal transactions are subject to verification. golbat game reserves the right to hold any suspicious transaction. The withdrawal account must be registered in the user's own name — withdrawals to third-party accounts are not permitted.
Bonuses and Promotions
Welcome Bonus
New users will receive a 200% bonus on their first deposit, up to ৳8,000. The wagering requirement for the bonus is 15 times the bonus amount. For example: depositing ৳1,000 gives a bonus of ৳2,000, making the total balance ৳3,000 — before withdrawing, ৳2,000 × 15 = ৳30,000 must be wagered.
Other Promotions
- Weekly reload bonus: up to 50%, maximum ৳5,000 — wagering 18x
- golbat game slots festival bonus: up to 75%, maximum ৳8,000 — wagering 20x
- Friday special deposit reward: up to 40%, maximum ৳4,000 — wagering 15x
- Birthday gift: maximum ৳1,500 — wagering 10x
Bonus Claim Conditions
Each bonus may be claimed only once, unless the specific bonus terms state otherwise. Using multiple bonuses at the same time is prohibited. golbat game has the final say on any matters related to bonuses.
Gaming Rules
General Gaming Terms
All games available on golbat game — slots, live casino, fishing games, and sports betting — are operated according to set rules. The outcome of each game is determined by a certified Random Number Generator (RNG) process, which is completely impartial. It is the user's own responsibility to understand the rules of a specific game before starting to play.
Technical Errors
If a technical error or disconnection occurs during a game session, golbat game will determine the game result based on data saved on the server. If a bet is cancelled due to an error, the relevant amount will be returned to the user's balance.
- Intentionally disconnecting during a game may be treated as fraudulent conduct
- Logging in from multiple devices at the same time is prohibited
- Exploiting any error or bug in the game software is strictly prohibited
- Using automated software or bots to place bets is prohibited
Sports Betting
For sports betting, match results will be determined based on the official announcement of the relevant sports authority. If a match is cancelled or left unresolved, golbat game will refund or reschedule the bet according to standard rules.
User Conduct
All users on the golbat game platform are expected to participate honestly and fairly. Any of the behaviours listed below violates the platform's terms of use and may lead to serious consequences, including account cancellation:
- Attempting unauthorized access to another user's account
- Attempting to bypass the platform's security systems or firewall
- Operating multiple accounts by artificial means to obtain bonuses
- Using abusive, threatening, or obscene language in live chat
- Secret agreements or collusion with other players
- Using the platform for money laundering or illegal funds
Privacy and Data Protection
golbat game treats the privacy of users' personal information as a top priority. Information collected at registration and subsequently is used only for account management, transaction verification, and improving the platform's services.
To learn about the detailed procedures for collecting, storing, and using user data, read our Privacy Policy, which also covers cookie policy and third-party data sharing.
- All data is transferred in encrypted form using SSL technology
- Payment information is never sold to third parties
- Users can request deletion of their personal data
- In the event of a data breach, users will be notified promptly
Limitation of Liability
golbat game makes every effort to keep its services uninterrupted, but the platform's liability is limited in the following circumstances:
- Service disruptions caused by natural disasters, cyberattacks, or internet service outages
- Delays or technical issues from third-party payment providers
- Issues arising from the user's own device or internet connection
- Errors in the server or system of the game software provider
golbat game is not liable for any indirect or incidental losses. In the event of any dispute, the maximum liability will be limited to the amount of the relevant transaction.
Account Closure
Closure at User's Request
A user may at any time request that their account be temporarily or permanently closed through the support team. Before the account is closed, all pending withdrawals will be completed and any active bonuses will be cancelled.
Closure by the Platform
If a breach of the Terms is found, golbat game reserves the right to close the account immediately. In such cases, the user will be informed of the reason and given the opportunity to appeal through the designated process if they wish to contest the decision.
For more information about taking a voluntary break or setting account limits as part of responsible gaming, detailed information is available on the Responsible Gaming page.
Dispute Resolution
If you have a dispute or complaint, first contact golbat game's customer service team — support is available in both Bangla and English via 24/7 live chat or email. Most complaints are resolved quickly.
- An initial response will be provided within 48 hours of a complaint being submitted
- Complex disputes may take up to 14 working days to resolve
- In disputes regarding technical game outcomes, server logs will be treated as final evidence
- For financial disputes, proof of the transaction must be submitted
Changes & Notice
golbat game reserves the right to change these terms and conditions, in part or in full, at any time. Users will be notified of important changes via their registered email or through the platform. Continued use of the platform after changes take effect will be considered acceptance of the new terms.
These terms and conditions were last updated in January 2025. The date of the next update will be shown at the top of this page.
Ensure Responsible Gaming
The minimum age to participate on golbat game is 21. Treat gaming as entertainment — not as a solution to financial problems. Set your own limits and take breaks when needed.